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English I · Spoken English & phone conversations

BSHS1001 · 41 questions · 56 marks · 8 papers

Answer key

Indian Institute of Technology Madras

BS Degree Programme · Examination & Study Paper

BSHS1001 · English I

Spoken English & phone conversations

Official Paper

Examination Instructions & Guidelines

Solve on notebook/paper first before checking solutions.
MCQ: Exactly 1 option is correct. Negative marking applies.
Scientific calculator allowed for all calculations.
Official answer key is sealed at the end of this sheet.

Quiz 1 · 26 Oct 2025 (AN)Quiz 1

Read the passage below, then answer Q1–Q5
Complete the telephonic conversation given below with the most polite and correct responses in the given subquestions.
Ravi: Hello, Sneha. It’s Ravi. Are you free? (1)_________________________________
Sneha: Yes, Ravi. I’m free now, please tell me.
Ravi: I need to reschedule our project meeting. Something urgent has come up.
Sneha: I understand. (2) _______________________________
Ravi: Instead of tomorrow morning, how about we have the meeting on Thursday at 2 PM? Sneha: Let me check... Yes, I’m available then. But we need to make sure everyone else can make it too.
Ravi: (3) _________________ I’ll send an email to confirm with the rest of the team.
Sneha: Sounds good. I’ll tentatively block my calendar for Thursday at 2 PM.
Ravi: Yes, Sneha. (4) ______________________________
Sneha: No problem, Ravi. Just let me know if the time works for everyone.
Ravi: (5) ______________________________
Q1MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Fill in blank [1] with the appropriate option.
1. ACould we discuss the upcoming meeting now?
2. BWanna talk about the upcoming meeting?
3. CWould you care enough to discuss the upcoming meeting?
4. DThe upcoming meeting has been rescheduled
Q2MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Fill in blank [2] with the appropriate option.
1. AWhen do you want to send the reports?
2. BWhen are you available for the meeting?
3. CWhen do you want to meet the officer?
4. DWhen do you want to take leave?
Q3MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Fill in blank [3] with the appropriate option.
1. ASure, whatever!
2. BYeah, whatever!
3. CYes, definitely.
4. DOk!
Q4MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Fill in blank [4] with the appropriate option.
1. AThank you for understanding
2. BI will attend the team dinner tonight
3. CI will meet the team head
4. DFine!
Q5MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Fill in blank [5] with the appropriate option.
1. AWow!
2. BYeah, whatever!
3. CNo!
4. DSure, Sneha

End Term · 31 Aug 2025 (FN)End Term

Read the passage below, then answer Q6–Q10
Complete the telephonic conversation given below with the most polite and correct responses.
Ravi: Hello, Sneha. It’s Ravi. Are you free? (1)_________________________________
Sneha: Yes, Ravi. I’m free now, please tell me.
Ravi: I need to reschedule our project meeting. Something urgent has come up.
Sneha: I understand. (2) _______________________________
Ravi: Instead of tomorrow morning, how about we have the meeting on Thursday at 2 PM? Sneha: Let me check... Yes, I’m available then. But we need to make sure everyone else can make it too.
Ravi: (3) _________________ I’ll send an email to confirm with the rest of the team.
Sneha: Sounds good. I’ll tentatively block my calendar for Thursday at 2 PM.
Ravi: Yes, Sneha. (4) ______________________________
Sneha: No problem, Ravi. Just let me know if the time works for everyone.
Ravi: (5) ______________________________
Based on the above data, answer the given subquestions.
Q6MCQ2 Marks·Choose one option
Asked 40 times Key ↓
Fill in blank (1) with the appropriate response.
1. ACould we discuss the upcoming meeting now?
2. BWanna talk about the upcoming meeting?
3. CWould you care enough to discuss the upcoming meeting?
4. DThe upcoming meeting has been rescheduled
Q7MCQ2 Marks·Choose one option
Asked 40 times Key ↓
Fill in blank (2) with the appropriate response.
1. AWhen do you want to send the reports?
2. BWhen are you available for the meeting?
3. CWhen do you want to meet the officer?
4. DWhen do you want to take leave?
Q8MCQ2 Marks·Choose one option
Asked 40 times Key ↓
Fill in blank (3) with the appropriate response.
1. ASure, whatever!
2. BYeah, whatever!
3. CYes, definitely
4. DOk!
Q9MCQ2 Marks·Choose one option
Asked 40 times Key ↓
Fill in blank (4) with the appropriate response.
1. AThank you for understanding
2. BI will attend the team dinner tonight
3. CI will meet the team head
4. DFine!
Q10MCQ2 Marks·Choose one option
Asked 40 times Key ↓
Fill in blank (5) with the appropriate response.
1. AWow!
2. BYeah, whatever!
3. CNo!
4. DSure, Sneha

End Term · 13 Apr 2025 (AN)End Term

Read the passage below, then answer Q11–Q15
Complete the telephonic conversation given below with most polite and correct responses. Receptionist: Good morning, Dr. Agarwal's office. How can I help you today?
Patient: Hello, (i) ___________________________________________
Receptionist: Certainly. May I have your name, please?
Patient: Sure, it's ....................
Receptionist: (ii)_________________________________
Patient: Sure. My name is Neha Kumar.
Receptionist: Ms. Kumar. Are you a new patient or have you visited Dr. Agarwal before? Patient: (iii)__________________________
Receptionist: Great. When would you like to schedule your appointment?
Patient: (iv)__________________________________
Receptionist: Sure. Your appointment with Dr. Agarwal is scheduled for 10:30 AM tomorrow. Patient: (v)_______________
Based on the above data, answer the given subquestions.
Q11MCQ2 Marks·Choose one option
Asked 40 times Key ↓
Which among the following is an appropriate response for blank (i)?
1. AI want to book an appointment with Dr. Agarwal, please
2. BI wanna see the doctor!
3. CIs he there?
4. DCan I catch up with Dr. Agarwal?
Q12MCQ2 Marks·Choose one option
Asked 40 times Key ↓
Which among the following is an appropriate response for blank (ii)?
1. ASorry, buddy, I can't hear you properly. Can you repeat that?
2. BI’m sorry, your voice is breaking. Could you repeat that?
3. CHey, your voice is going in and out. Mind saying that again?
4. DHey, your voice is breaking. Speak up!
Q13MCQ2 Marks·Choose one option
Asked 40 times Key ↓
Which among the following is an appropriate response for blank (iii)?
1. ADr. Agarwal has helped a lot of patients to recover well
2. BI will have to visit the hospital by tomorrow 9:00 A.M
3. CDr. Agarwal is the best doctor in the city
4. DI've visited Dr. Agarwal before
Q14MCQ2 Marks·Choose one option
Asked 40 times Key ↓
Which among the following is an appropriate response for blank (iv)?
1. AHey, I wanna come by to the hospital at 10:30 AM
2. BBook my appointment tomorrow!
3. CI would like to schedule my appointment for 10:30 AM tomorrow
4. DHey, is it cool to book my appointment tomorrow at 10:30 AM
Q15MCQ2 Marks·Choose one option
Asked 40 times Key ↓
Which among the following is an appropriate response for blank (v)?
1. AThank you so much
2. BOkay cool!
3. CCool!
4. DCool, see you then!

End Term · 22 Dec 2024 (AN)End Term

Read the passage below, then answer Q16–Q20
Complete the telephonic conversation given below with most polite and correct responses. Receptionist: Good afternoon, Verma Enterprises. (i) _______________________
Caller: Hello, this is Usha Patel from Vision Tech. Can I speak with Raghu Nath in IT?
Receptionist: Sure, ma’am. What's the purpose of your call?
Caller: I need to discuss the new software integration.
Receptionist: (ii) ___________________________________
Raghu: Hi, this is Raghu Nath in IT. How can I help?
Caller: Hello, Raghu. This is Usha from Vision Tech. I want to go over the new software integration details.
Raghu: Sure, we plan to start next Monday and finish in two weeks. Does that work?
Caller: Yes, will there be any downtime?
Raghu: About an hour during setup, scheduled off-peak.
Caller: Great. (iii) ___________________________
Raghu: I'll email it by the end of the day.
Caller: (iv) __________________Looking forward to working with you.
Raghu: No problem, Usha. Reach out if you need anything.
Caller: Will do. Thanks. Bye.
Raghu: (v) _________________
Based on the above data answer the given subquestions.
Q16MCQ2 Marks·Choose one option
Asked 40 times Key ↓
Which among the following is an appropriate response for blank (i)?
1. AWhat’s your problem?
2. BHow can I help you?
3. CWhat do you expect me to do?
4. DWhat’s the matter with you?
Q17MCQ2 Marks·Choose one option
Asked 40 times Key ↓
Which among the following is an appropriate response for blank (ii)?
1. APlease hold while I transfer your call
2. BStay on hold for a moment, and don’t speak
3. CKeep quiet!
4. DBe on hold, buddy!
Q18MCQ2 Marks·Choose one option
Asked 40 times Key ↓
Which among the following is an appropriate response for blank (iii)?
1. AI want to meet the manager
2. BSend the schedule if you want!
3. CCan we plan the meeting for this week?
4. DCan you send a detailed schedule?
Q19MCQ2 Marks·Choose one option
Asked 40 times Key ↓
Which among the following is an appropriate response for blank (iv)?
1. AI am not working on the project, Raghu
2. BHow can I help you, Raghu?
3. CThanks, Raghu
4. DI will not be attending the meeting, Raghu
Q20MCQ2 Marks·Choose one option
Asked 40 times Key ↓
Which among the following is an appropriate response for blank (v)?
1. AI am on a conference call
2. BBye, Usha
3. CI will be speaking with the manager
4. DI will handle the project, Usha

Qualifier · May 2024Qualifier

Read the passage below, then answer Q21–Q25
Read the following telephonic conversation and fill in the blanks with appropriate responses:
Jay – Hello? (i)__________________
Prateek – Hello. Yes, I am Prateek Agarwal. (ii)__________________
Jay – Prateek, it’s me Jay Roy from college. Remember?
Prateek – Hey Jay, (iii)_______________It has been such a long time.
Jay – I am doing good. Yes, four long years after college. I got your contact number from Piyush. (iv)________________
Prateek – Yes, yes, I do remember him. Wasn’t he the one who topped our engineering batch last year?
Jay – Yes, that’s him! He’s in Boston working for a big MNC now.
Prateek- (v)_____________
Q21MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Complete blank (i) with an appropriate response.
1. AIs this Prateek Agarwal’s house?
2. BIs this Prateek Agarwal’s family?
3. CAm I talking to Prateek Agarwal?
4. DIs this Prateek Agarwal’s son?
Q22MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Complete blank (ii) with an appropriate response.
1. AMay I come in?
2. BMay I drop you home?
3. CMay I ask who is speaking?
4. DMay I know why you are here?
Q23MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Complete blank (iii) with an appropriate response.
1. ACould you bring me the office file?
2. BIs it a new project?
3. CWhere are you going?
4. DHow are you?
Q24MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Complete blank (iv) with an appropriate response.
1. AWhen will you come home?
2. BDo you remember him?
3. CDid you have dinner?
4. DDid you meet him?
Q25MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Complete blank (v) with an appropriate response.
1. AThat is amazing news!
2. BThank you!
3. CYou are welcome!
4. DI am sorry!

Qualifier · January 2024Qualifier

Read the passage below, then answer Q26–Q30
Read the following telephonic conversation and answer the given subquestions with appropriate responses:
Samrat: Hello, Priya! How are you?
Priya:(i)_______________, and you?
Samrat: I am also fine. By the way, (ii)________________________
Priya: A very good idea indeed. Let us fix up a date and a venue.
Samrat: (iii)___________________________
Priya: Oh, fine! Darjeeling is a very beautiful and historical place.
Samrat: (iv)____________________
Priya: Only your brothers and sisters and mine. When shall we start?
Samrat: We shall start at 6 o'clock from our residence.
Priya:(v)_____________________
Samrat: Biriyani. Don't you like it?
Priya: Of course, but we will cook our food ourselves.
Q26MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Fill in the blank (i) with an appropriate response?
1. AI am fine
2. BMy sister is fine
3. CMy brother is fine
4. DMy aunt is fine
Q27MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Fill in the blank (ii) with an appropriate response?
1. ADo you want to go out for a picnic?
2. BWhere are you staying currently?
3. CWhen are you going to the party?
4. DWhich place are you from?
Q28MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Fill in the blank (iii) with an appropriate response?
1. ACan you give me your number?
2. BWhat about going to Darjeeling next Friday?
3. CCould you drop me at the bus stand?
4. DCan you come home this week?
Q29MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Fill in the blank (iv) with an appropriate response?
1. AHow much time will it take?
2. BWhat plans have you made?
3. CWho will be with us?
4. DHow’re you doing?
Q30MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Fill in the blank (v) with an appropriate response?
1. AWhat have you been up to?
2. BWhat are you doing?
3. CWhat about the party?
4. DWhat about the menu?

Qualifier · September 2023Qualifier

Read the passage below, then answer Q31–Q35
Read the following telephonic conversation and fill in the blanks with appropriate responses and answer the given subquestions:
Sister: Hi bro, how are you doing?
Brother: Hey sis, (i)_____________________. How about you?
Sister: (ii)_________________. How is your preparation for exams going on?
Brother: Good, but I am really scared for my exams.
Sister:(iii)_______________
Brother: Because I think I am still lacking somewhere.
Sister: Don’t worry dear. You still have a month. You will do a better job!
Brother: (iv)_______________________. But I think I need more guidance.
Sister: For that, you can take coaching from the best institute which will help and guide you.
Brother: Yeah, this seems like the perfect idea. (v)______________________
Sister: There is a good coaching institute. It is called Genius Plus. Try to contact them.
Brother: Thank you, I will contact them immediately.
Q31MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Fill in the blank (i) with an appropriate response?
1. AMy friend is playing a video game with children
2. BMy wife is cooking in the kitchen
3. CI am cool
4. DMy father is working in the corporate sector
Q32MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Fill in the blank (ii) with an appropriate response?
1. AI am perfectly fine
2. BThe dog is playing in the room
3. CThe cats are alright
4. DMom is out for shopping
Q33MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Fill in the blank (iii) with an appropriate response?
1. AWhen is your exam?
2. BWhy so?
3. CWhen are you coming home?
4. DWhy are you going to Chennai?
Q34MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Fill in the blank (iv) with an appropriate response?
1. AGood Morning sis
2. BBye sis
3. CThank you, sis, for your support.
4. DGood night sis
Q35MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Fill in the blank (v) with an appropriate response?
1. AHow long will you go to the coaching institute?
2. BDo you have any good coaching institutes in mind?
3. CHow long will you stay there in Chennai?
4. DWhen will you come home?
Q36MCQ1 Mark·Choose one option
Key ↓
Which among the following is the correct way to read the following phone number: 8637681134?
1. A8637/6811/34
2. B863/768/113/4
3. C86/37/68/11/34
4. DAll of these

Qualifier · May 2023Qualifier

Read the passage below, then answer Q37–Q41
Read the following telephonic conversation and fill in the blank with appropriate responses:
Harilal: Hello! Is this Nirjeevani Hospital?
Receptionist: Yes. (i) ______________
Harilal: I wanted to know if Dr. Arundhati will be available for consultation.
Receptionist: Yes Ma’am. (ii) ____________ book an appointment?
Harilal: Yes, I want to book an appointment
Receptionist: Please tell me your name and age. Hello! (iii) _____________
(The call gets disconnected)
Harilal: Hello!
Receptionist: Hello! Nirjeevani Hospital.
Harilal: The call got (iv) _____________. My name is Harilal Khan and I am 35 years old.
Receptionist: Could you please (v) ____________
Harilal: Harilal Khan, 35 years.
Receptionist: Alright. Please be here by 10: 00 a.m. Thank you!
Q37MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Complete blank (i) with an appropriate response.
1. AHow may I help you today?
2. BWho’s calling, please?
3. CHello! Are you Narsimh?
Q38MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Complete blank (ii) with an appropriate response.
1. AAre we to
2. BWould you like to
3. CWill you
Q39MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Complete blank (iii) with an appropriate response.
1. APlease ring me later.
2. BAre you there?
3. CI will talk to you later.
Q40MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Which among the following expressions can complete blank (iv)?
1. APut off
2. BCalled off
3. CCut off
Q41MCQ1 Mark·Choose one option
Asked 40 times Key ↓
Which among the following expressions would complete blank (v)?
1. ASpeak up
2. BSpeak out
3. CCall back

Official Key

Master Answer Key & Explanations

Official answer keys from IIT Madras BS past papers. Click any question to review.

Reveal Key

Q1A

Q2B

Q3C

Q4A

Q5D

Q6A

Q7B

Q8C

Q9A

Q10D

Q11A

Q12B

Q13D

Q14C

Q15A

Q16B

Q17A

Q18D

Q19C

Q20B

Q21C

Q22C

Q23D

Q24B

Q25A

Q26A

Q27A

Q28B

Q29C

Q30D

Q31C

Q32A

Q33B

Q34C

Q35B

Q36D

Q37A

Q38B

Q39B

Q40C

Q41A

Questions and answer keys are reproduced from the official IIT Madras BS papers. Topics and repeated question types are BTechi’s own grouping. BTechi is not affiliated with IIT Madras.