Indian Institute of Technology Madras
BS Degree Programme · Examination & Study Paper
Software Engineering
Usability, heuristics & prototypes
Examination Instructions & Guidelines
- Solve on notebook/paper first before checking solutions.
- MCQ: Exactly 1 option is correct. Negative marking applies.
- MSQ: One or more options correct. Select all to score.
- Scientific calculator allowed for all calculations.
- Official answer key is sealed at the end of this sheet.
End Term · 31 Aug 2025 (FN)End Term
- Q1MCQ3 Marks·Choose one option
A mobile payment app refers to adding money as "Charging Wallet" instead of "Add Money." Users find this term confusing. Which heuristic is being violated?
- AFreedom to Explore
- BUse Familiar Languages and Metaphors
- CPrevent Errors
- DShow Status
- Q2MCQ4 Marks·Choose one option
A retail website optimizes its checkout process by reducing the number of steps from product selection to payment confirmation. Users can now complete a purchase with a single click if they have saved their payment details. What usability factor is being improved?
- ASafety
- BLearnability
- CEfficiency
- DMemorability
Quiz 2 · 3 Aug 2025 (AN)Quiz 2
- Q3MCQ4 Marks·Choose one option
A startup is developing an app for food delivery. They’ve created clickable images of app screens using PowerPoint and ask users to try placing a test order. What kind of prototype is being used?
- AStoryboard
- BPaper prototype
- CDigital mock-up
- DInteractive prototype
- Q4MSQ5 Marks·Choose all correct options
A team is designing a new tax filing software for first-time users. Which of the following features would most likely improve the learnability of their system?
- AStep-by-step wizard that guides users through each section
- BAbility to undo recent entries using a shortcut
- CTemplates for common user profiles (e.g., salaried, freelancer)
- DStrong password requirement with special characters and numbers